Our infrastructure includes a
network of 350-networked workstations with
Multi-shift operation. Our facility is deployed on
our redundant, robust and high available cluster of
servers within the Artech India & Artech US
data-centers consisting Secured VPN connectivity,
Redundant T1 Lines with BGP routing.
The infrastructure provided includes:
- High Availability Servers
- Fast Networks
- Data Protection
- Real Time Data Backup
- Fool-proof security of servers
- Server Deployment, Resource allocation,
Additional Server can be added live into this
configuration at anytime to increase the capacity.
Each node is minimum of:
Xeon 3.0 GHz Single CPU
With RAID L1
3 GB RAM
Multiple LAN Cards – bonded together for fault
Redundant SMPS power supply
Windows 2003 Enterprise and Standard editions
Lotus Domino as Email Server in a clustered
Intel P-IV 3 Ghz, 512 MB RAM with Microsoft Windows
Vista and Windows XP Professional operating systems.
Artech’s network is divided into three Zones –
Internal, External and DMZ.
LAN: - Artech India implemented Gigabyte network
consisting of Layer 3 and Layer 2 switches with
WAN: - Artech India is having two dedicated Internet
leased line with BGP routing.
24 x 7 Support/Monitoring
An effective monitoring system is extremely crucial
for ensuring maximum uptime. Our monitoring systems
and tools provide our system administrators with an
all-encompassing view into the health of our
distributed infrastructure. We monitor a large
number of parameters related to the health of our
servers and individual services that reside on them.
Services monitored include:
Server Disk Space Utilization
Server CPU Utilization
Server Memory Utilization
Web Services Availability - HTTP, HTTPS & FTP
Email Services Availability - SMTP, POP & IMAP
If any server or service fails, or any resource
utilization exceeds specified limits, then a
notification is received by our Infrastructure
Monitoring Staff. The notification system also
handles escalation of issues i.e. if the issue is
not resolved within 'x' minutes, SMS alerts are sent
out to higher-level system administrators, and
subsequently to Management.
All of this allows us to detect and resolve any
issue within minutes of it happening and ensures
maximum uptime for our end users.
Security is an ongoing activity for the
administrators. Security covers
Privacy- Information within our
infrastructure and systems will only be accessible
by authorized users
Integrity - Data and information with our
infrastructure cannot be tampered with by any
Data Protection - Data within the systems
cannot be harmed, deleted or destroyed. Strict
control on Entry/Exit of Media. Real Time Data
backup on LTO Media using Veritas.
Identification and Authentication - Ensures
that any user of the system is who he / she claims
to be and eliminates chances of impersonation
Firewalls – Artech India is having Watch
Guard Peak series hardware firewall for Intrusion
Detection and Prevention. Barracuda Spam and
Antivirus Firewall for E-Mail Server.